Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to Complete Image Hair by Renae Miller (“Company,” “we,” “our,” “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us through our website, digital products, and interactive tools, including our ChatGPT-powered assistant (“Complete Image Hair Solutions by Renae Miller”).

By using our website www.renae-miller.com, our Kajabi platform, or interacting with our GPT, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our website, Kajabi store, or chatbot:

Personal Information: Name, email address, billing address, and payment details when you purchase an eBook, course, or service.
Technical Data: IP address, browser type, device information, and cookies used to improve your experience.
Voluntary Information: Any information you choose to share during consultations, mentorship applications, or interactions with our ChatGPT assistant.

We do not collect or store any personal data entered directly into ChatGPT. All chatbot conversations are securely processed by OpenAI under their privacy policy.

3. How We Use Your Information

We use your information to:

Deliver and process your product or service orders (e.g., eBook or mentorships)
Respond to your inquiries or support requests
Send educational or promotional emails (only if you opt in)
Improve our services, offerings, and website performance
Maintain compliance with legal and financial regulations

We will never sell or rent your personal information to third parties.

4. Payment Processing

All transactions are securely processed through Kajabi and its integrated third-party payment processors (such as Stripe or PayPal).

We do not have access to your full payment details. Please review Kajabi’s Privacy Policy for more information on their handling of user data.

5. Data Retention and Security

We retain your contact and purchase information only as long as necessary to fulfill the purpose for which it was collected or as required by law.

We use SSL encryption, secure hosting, and Kajabi’s built-in security systems to protect your data from unauthorized access, disclosure, or misuse.

6. Use of ChatGPT and AI Tools

When you use Complete Image Hair Solutions by Renae Miller on ChatGPT:

We do not store, monitor, or share your personal chat data.
OpenAI may process your conversations according to their own Privacy Policy.
Any recommendations or links provided (such as eBook checkout links) are for informational purposes and direct you to our secure website for any transactions.

7. Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to customize content and marketing.

You can disable cookies in your browser settings at any time.

8. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data
Withdraw consent from marketing communications
Request a copy of your data

To make a request, contact us at [email protected]. We will respond within 30 days.

9. Children’s Privacy

Our services are not directed toward individuals under 16 years of age. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the latest version. Continued use of our website or chatbot after changes means you accept the revised terms.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

[email protected]