Terms of Service
Last Updated: October 2025
1. Introduction
Welcome to Complete Image Hair by Renae Miller (“Company,” “we,” “us,” “our”).
These Terms of Service (“Terms”) govern your use of our website www.renae-miller.com, our Kajabi store, and all associated products, services, and digital tools, including our ChatGPT-powered assistant “Complete Image Hair Solutions by Renae Miller.”
By accessing or purchasing from our website, engaging with our chatbot, or using our services, you agree to these Terms and our Privacy Policy.
If you do not agree, please do not use our services.
2. Products and Services
We offer educational materials, including digital products such as eBooks, guides, mentorships, and online consultations (collectively “Products”).
All Products are intended for informational and educational purposes only and do not substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting any hair loss or scalp treatment.
3. Intellectual Property
All content, including text, images, graphics, branding, course materials, and product designs, are the exclusive property of Complete Image Hair by Renae Miller and are protected by copyright and trademark laws.
You may not copy, distribute, reproduce, or resell any of our content or materials without prior written permission.
4. Purchase Terms
By purchasing a Product through our Kajabi site, you agree to:
- Provide accurate billing and contact information
- Not share or resell access to any digital downloads, mentorships, or materials
- Pay all applicable fees as shown at checkout
All prices are listed in U.S. Dollars (USD) and may change at any time without notice.
5. Refunds and Exchanges
Due to the digital nature of our eBooks and online programs, all sales are final.
We do not offer refunds once access or downloads have been granted.
However, if you encounter a technical issue or access problem, please contact us at [email protected] — we will make every effort to assist.
6. User Conduct
When using our site or chatbot, you agree not to:
- Misuse, hack, or disrupt our website or ChatGPT tools
- Use the chatbot or content to spread misinformation or medical claims
- Share copyrighted content without authorization
Violation of these terms may result in termination of access to our products or services.
7. Use of ChatGPT and AI Tools
The Complete Image Hair Solutions GPT is designed to provide general hair loss education and professional insights.
By using it, you understand that:
- It does not diagnose medical conditions or replace professional advice.
- Any purchase recommendations (e.g., eBooks or mentorships) are optional.
- You assume full responsibility for how you apply the information provided.
All chat data is processed by OpenAI and not stored or accessed by our team.
Please refer to OpenAI’s Privacy Policy for additional details.
8. Limitation of Liability
To the fullest extent permitted by law, Complete Image Hair by Renae Miller and its affiliates are not liable for any indirect, incidental, or consequential damages arising from the use of our Products, services, or chatbot.
All content is provided “as is,” without warranties of any kind, either expressed or implied.
9. Indemnification
You agree to indemnify and hold harmless Complete Image Hair by Renae Miller, its employees, and affiliates from any claims, damages, or expenses arising from your misuse of our website, Products, or GPT-based services.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to conflict-of-law principles.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on our website.
Your continued use of our website or chatbot indicates your acceptance of any updated terms.
12. Contact Information
If you have any questions about these Terms, please contact:
